To place an order, simply browse our website, select the desired items, and add them to your cart. Follow the checkout process, provide the necessary details, and complete the payment.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, online banking, and other secure payment gateways. You can find the complete list of accepted payment options during the checkout process.
Is it safe to make online payments on your website?
Yes, it’s absolutely safe. We use secure encryption technology to protect your personal and payment information. Your transactions are processed through trusted and PCI-compliant payment gateways.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the courier’s website.
What is your return policy?
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within 7 days of receiving the order. Please refer to our Returns & Exchanges page for detailed instructions.
Do you offer international shipping?
Yes, We do ship overseas. For international orders, please contact our customer support for assistance.
How can I contact customer support?
You can reach our customer support team through the “Contact Us” page on our website. Alternatively, you can email us at jeenhuatfoodstuffs@gmail.com or call our hotline at +604 588 7377.
Are there any additional charges, such as taxes or shipping fees?
The final amount you see during checkout includes all applicable taxes and shipping fees. There are no hidden charges. Please review your order summary before making payment.
How can I change or cancel my order?
Once an order is placed, changes may not be possible. However, if you need assistance, please contact our customer support as soon as possible. Order cancellations are subject to our cancellation policy.
How do I reset my password if I forget it?
You can reset your password on the login page by clicking on the “Forgot Password” link. Follow the instructions provided, and you’ll receive an email with a link to reset your password.